Many businesses think of hiring interns to help get small tasks off employees’ plates or run small office errands that people may not have time for. While that is nice, Night Dispatch wanted to impact the next generation in a more positive way: by giving them the tools they need for future success in whatever […]
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In today’s fast-paced world, businesses are always looking for ways to improve their operations and stay ahead of the competition. One area where companies can gain a significant advantage is in their dispatch processes. This is where Night Dispatch comes into play, and can be a game-changer for many companies. Night Dispatch has recognized the
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Night Dispatch is proud to have ended another successful year in 2022, and is looking forward to reaching more goals and helping our clients succeed in 2023. As we look back on the year, we are thankful for all of our clients and what they do, as well as our wonderful dispatchers and staff who
Looking Back on a Successful Year Read More »
When asked what it is that we do for our clients and how we help them, our answer is simple: it’s in the name! First and foremost, we offer night dispatch services to freight carriers, brokers, and 3PLs. By working with us, small to medium sized companies are able to provide the best service for
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When you’re running a small-to-medium sized logistics company, every dollar matters. You can’t always hire for all of the positions you wish you had. For some companies, this means forgoing a night dispatch team altogether. This, however, is a mistake. Many larger contracts won’t except bids from companies that can’t provide 24/7 logistics and dispatching. So what do you do? Do
Managing Nighttime Dispatcher Costs Read More »
For companies operating within today’s highly competitive logistics industry, offering 24-hour dispatching services is a must. Many larger contracts won’t even accept bids from companies that don’t offer day and night dispatch. The trouble is, staffing a night dispatch crew can be very costly for small and medium size businesses. As a solution to this
The Problem with Dispatch Call Centers Read More »
If you’re running a logistics company, it should be a top priority to keep your drivers happy. After all, without them, you can’t get your deliveries to their destination. And if you want to provide top tier service by ensuring prompt deadlines while maintaining safety, you need to retain your best drivers. Driver retention is a serious issue in the logistics industry.
Keeping Truck Drivers Happy Read More »
The freight world is all about accuracy. The right items are supposed to get to the right place in the right condition at the right time. In a perfect world, that’s exactly what would happen. Unfortunately, we do not live in a perfect world and sometimes, deliveries are late. By understanding the most common causes
Causes for Late Deliveries in Trucking Read More »
In the freight world, situations can quickly shift. Road conditions change. Deadlines move. Weather runs wild. All of these surprises need to be effectively communicated to your drivers and your customers. This is where the dispatcher comes in. While the operators navigate the roads, dispatchers navigate the complexities of freight schedules. That means you need to have high expectations for
What You Should Expect from Your Dispatcher Read More »
Everyone wants a visible supply chain. More than wanting it, some companies will demand it. Many manufacturers, sellers, and retailers require 100% visibility from anyone they work with. The last thing you want to do is miss out on a promising contract because you can’t meet the visibility requirements. The good news is, with modern practices and today’s technology, even small-to-midsized logistics
Improving Freight Visibility Read More »
