Blog
Improving the Dispatcher/Trucker Relationship
Dispatchers serve an important role in the trucking and freight industry, ensuring that everything stays on course and arrival times are met. Should an issue arise, the dispatcher is there to respond and take action. Yet, despite their importance, there can be a little contention between the drivers and the dispatchers. Dispatchers are sometimes seen as the hovering parent, telling the driver how to do their job, where to go, what they’re doing wrong, etc. If the driver doesn’t listen to the dispatcher or respect them, things could get off course. Or the dispatcher could be left in the dark
Common Freight Mistakes and How to Reduce Them
In some ways, the freight world is not so different from the production side of a theatre or concert. The recognition for what they do is often small, but the demands are almost unfairly high. If you do everything right, no one will even notice. When something goes wrong, all the attention is directed to you. In the freight industry, the show never stops. That’s why it’s in the best interest of any shipping company to keep their errors as minimal as possible. We’ve put together a few of the more common freight mistakes, as well as tips on how to avoid them. Guessing Shipment Costs We all know rates can
How Small Companies Can Compete
As a small business, it can sometimes feel impossible to compete against the big names of the industry. Not only are they already known by all of your potential customers, but they have resources far beyond what you do. They can make promises, offer services, and set prices that you can’t. Some small businesses try anyway, and the results are generally disastrous. There’s a scene in the movie Moneyball where the Boston Red Sox are trying to recruit players for the upcoming baseball season so they can compete against their rivals, the Yankees. There’s just one problem: the Yankees have a considerably larger budget than the Red Sox.
Advantages of Using 3rd Party Dispatch
Dispatch is the pulse of the trucking world. In order to operate effectively, you need a trained dispatch team in place. But many companies, particularly smaller ones, lack the resources to fund the level of dispatch services they need. Particularly 24/7 dispatch. The good news is, there’s a solution to this problem: third-party dispatch. Third-party dispatch offers distinct advantages to companies of all sizes. Here are just a few: Cost Savings One of the most obvious advantages of using a third party for any part of your business is the cost savings. Hiring internal staff doesn’t just cost more in
