Having 24-hour dispatching services is a must for most companies in the logistics industry, even the small to medium sized companies in order to remain competitive. There are many options out there when it comes to freight tracking and dispatch services, from doing it in-house around the clock, to letting a call center handle your dispatching needs. Choosing the right team to handle after hours freight tracking and dispatching can be difficult, and can really make or break your operations. That’s where we can help.

Night Dispatch is a team of dedicated dispatchers that operate as if we are an extension of your team, without the hassle of having to hire and train each individual dispatcher. Check out some of the benefits of working with the Night Dispatch team:

We are U.S. based.

You can bet that when we’re tracking your freight, we know the roads it’s traveling. We are familiar with the territory and the hiccups that could pop up along the way potentially causing delays with your deliveries. Being based and working solely out of the U.S. also provides the benefit of not having language or communication barriers. We pride ourselves on thoroughly understanding the industry and being able to communicate effectively with all parties involved to make sure your freight is on schedule.

Our service is next to none.

With Night Dispatch, you can count on a dedicated team of 3-10 dispatchers, depending on customer need, to be there for you and your team to make sure deliveries are on time and where they need to be. Our dispatchers will be fully immersed in your S.O.P. so we are able to work as an extension of your team and ensure that your operations continue running smoothly. If we need to bring on more dispatchers for a particular customer, we will take care of training them and getting them up to speed on the appropriate S.O.P. so no time is wasted on the customer’s end.

We hire and train staff, not you.

One of the hardest parts of running a successful business in the logistics industry is employee retention. Just when you think you’re fully staffed and things are running smoothly, something comes up and the need to hire arises. When you work with Night Dispatch, you will hire us once and we will take your night shift from there. We take care of hiring employees that will work with each of our clients, and ensure that they are fully trained before taking over after hours tracking and dispatch services. This alleviates a lot of stress for our clients that comes with trying to hire, train, and keep employees for the already hard to cover nighttime hours.

We focus solely on tracking and freight.

Rest assured, we won’t be bogged down with trying to manage multiple processes or operations. Our sole focus is on your freight and making sure it ends up where it needs to be, when it needs to be there. We have our eyes on your freight at all hours of the night, and are able to handle situations that arise professionally and quickly to keep your freight moving.

We’re up all night so you don’t have to be.

Nobody wants to have to work around the clock, right? Wouldn’t it be nice to be able to check out at the end of the day, and know that your freight is in good hands and still moving through the night? That’s where we come in. Our team will keep an eye on your freight and ensure it remains on schedule throughout the night. Asking employees to be on call after hours, or hiring your own in-house night team can be a hassle, so let us take care of that for you!

Ready To Work With Night Dispatch?

Let us take on the stress that comes with after hours freight tracking – it’s what we’re good at! If you’re ready to get started with our team, contact us today.